Refund Policy

Persay is operated by Sanjay Rajeev. Payments are processed by Paddle.com, our reseller and merchant of record, which issues your receipt and any refund.

1. Talk to us first

If something is wrong, email persay.infra@gmail.com and we will try to fix it. You can try Persay on the free plan before you pay.

2. If you change your mind

Payments are non-refundable, including when you have used Persay and decide it is not for you. Instead, cancel or turn off auto-renew in your account at any time. You keep access until the end of the period you paid for and you are not charged again.

3. When you get a refund

• You paid but did not get access, and we cannot fix it.
• You were charged by mistake, for example charged twice.
• The law gives you the right. Consumer rights where you live always apply, and this policy does not limit them.

We do not refund where there is evidence of fraud or refund abuse.

4. How to ask

Email us, or use the link in your Paddle receipt or paddle.net. An approved refund goes back to the way you paid. Paddle's Refund Policy also applies to your purchase.

5. What happens after a refund

Access to what was refunded ends. For a subscription, we also cancel it so you are not charged again, and your account moves to the free plan. See also our Terms of Service.